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[广州]【Packaged Applications Senior Service Analyst】【25-30W】

来自Mars的简历,首先要求英文水平一定要好!

推荐人:叶熙昌

友情提示:有几个highlight:是甲方,玛氏(Mars)世界前三的食品公司;薪水在25~30w/y;英语要非常好,口语很重要;这个职位做HANA,有HANA经验最好,没有的话Basis经验丰富也可以。

yexichang

 

职位描述如下:

【Background】

The Mars Information Service function serves as digital glue for Mars Inc. through the application of information technology.  Mars IS delivers systems and technology to support the business objectives of Mars by providing strategic direction, technical standards, project management and implementation, and ongoing systems and technology support to internal client groups.  Center of Excellence is an important division of Mars IS to manage the whole product life cycle services of global applications.

The Packaged Applications SAP Infrastructure Support team is division within Mars IS responsible for providing expert level support for SAP Infrastructure for the purpose of hosting ERP, BW, CRM and other SAP applications. The team is located in 3 Mars IS hub sites along with an offshore team located at India.

 

【Job Summary】

Adoption to SAP HANA (High Performance Analytic Appliance) ecosystem and to better support the HANA Projects, PackApps team, as the SAP Infrastructure Supporting team, is working to take on HANA Infrastructure support responsibility.

This role is targeted to fulfil the increasing PackApps global function scope to provide the expert centre 3rd level support for the HANA projects and new HANA infrastructure.

In addition, this position holder will also manage the technical and Infrastructure architecture for other critical SAP systems, she/he will lead technical activities to keep those applications optimally tuned and available to the business community,  relying on offshore services for most of the technical day to day activities with her/his technical leadership and quality assurance, the close interaction with the team key customers and suppliers will ensure expectations are met.

 

【Key Responsibilities】

(Technical Management)

  • Area owner of HANA & surrounding technologies (SLT – Sap Landscape Transformation) infrastructure
  • Own and lead the technical activities onto multiple landscapes within the team scope
  • Accountable for infrastructure aspects of CIP program for the supported SAP systems
  • Pro-actively address issues identified through the on-going monitoring of the application performance and logs as well as all the architecture logs (database, operating system, …)
  • Drive the problem long term solutions in collaboration with the Mars IS Application teams and Technology teams (such as server, backup, network, …) as well as their deployment planning
  • Create, agree, execute, publish and maintain an architecture improvement plan with a 1 year time horizon with agreed priorities
  • Plan the necessary CAB year over year based onto the evolving capacity requirements (server and storage)
  • Execute technical activities to maintain practical technical knowledge and documentation accuracy
  • Other operational responsibilities including but not limited to: Critical Incident Handling, FTS(Follow the Sun) support and communication, Outage Coordination, etc.

 

(Project Management)

  • Lead medium term projects (up to 6 months) linked to technology and process improvements;
  • Project planning / stakeholder expectation management / communication;

 

(Vendor Management)

  • Support the supplier service delivery review with the local team manager
  • Gain expert level support from software vendors and consultants
  • Lead architecture reviews with specific vendor experts (SAP – Oracle – IBM – HP)
  • Escalate issues and questions to the vendor key Account Managers

 

(Others)

  • Travel: Internationally travel if necessary
  • Global Meetings: Attend global meeting (audit call) early and late with the day with other regions

 

 

【Qualifications】

  • Bachelor or above degree in Computer Science or Information Technology.
  • More than 5 years in SAP Basis role, 1-2 years’ experience in SAP HANA Infrastructure.
  • Strong and solid knowledge and experience Knowledge Oracle database management principles, working with databases above 1Tb
  • Familiarity with various technical operating system platforms networks and databases
  • Knowledge and Hand-on experience about ITIL Process
  • 6 months to 2 years working for an international company with peers / customers outside China
  • Strong English skills is a must;
  • Quick Technical Learning skills

 

Would be plus;

  • SAP Basis / HANA Certification is a strong plus.
  • SAP Solution Manager / Oracle Enterprise Manager knowledge and experience is a strong plus;
  • Experience / certification into the following technologies: HP-UX, Oracle, Windows servers or Linux

 

【Competencies】

  • Drive for result
  • Conflict Management
  • Priorities Setting
  • Planning
  • Stakeholder Relationship management
  • Managing & Measuring Work

 

【联系方式】

邮件地址:xichangye(AT)gmail.com

邮件标题为“Apply for Packaged Application Service Senior Analyst”。

本文章由 admin 于2014年09月22日发布在Jobs分类下,
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